Aleppo soap, Olive Oil Soap, Laurel Soap, Linkedin icon
Instagram icon
facebook icon
full logo
full logo

Akkad Trading Return and Refund Policy

RETURN ON PROMOTIONAL ITEMS:

Please keep in mind that all of the products featured on the promotional page are non-refundable, non-exchangeable and non-returnable unless they are damaged or not as described. Customers with bulk orders can contact our customer care service to get proper information about their orders.


RETURN ON HYGIENE PRODUCTS:

As we are keen to maintain hygiene and the safety of our customers, we do not accept returns of hygiene products. Also, products that are unsealed, broken in their packaging or found used, will not be accepted for return.

RETURN POLICY FOR ONLINE PAYMENT SECTORS:

Making payments online through Debit or Credit Card or any other online platform are being facilitated with Payment Discount i.e. 3% of the total ordered amount. However, if the order is requested for a return, the payment will be reimbursed with the deducted amounts of coupons or other discounts applied by the customer at the time of order, i.e. the final total at the time of order.

Further, the courier charges for returns will be applicable according to the return policy, which is as follows:

If the return is requested due to a dislike of the product, the customer will have to pay the return charges to the courier who will receive the product.


All the discount offers or coupons will be frozen on the total amount whether the order is accepted or return is requested by the customer. The amount refundable will be calculated according to the amount paid at the time of order after calculating each item separately.


IMPORTANT NOTICE:


For your convenience, we have mentioned the points which are commonly asked by the customers while requesting a return:


Note: The original shipping charges are Non-Refundable.


UPDATED ON: May 6, 2023

logo
Linkedin icon

© 2023 Akkad Trading - Sole Proprietorship LLC. All Rights Reserved

Olive Oil soap bar, liquid olive oil soap, traditional handmade olive oil soap, Aleppo soap

Instagram icon
facebook icon

To make your shopping journey safer and easier, this website makes use of cookies. For more details, see our privacy policy.

Continue